Privacy Policy

1. Information We Collect

We may collect the following categories of information:

• Personal identifiers: name, email address, phone number, ZIP code, and IP address — collected when you submit a form or request on our Site.
• Service preferences: connection type preferences, speed needs, budget range, and information about your current internet service — provided by you when using our comparison tools.
• Technical data: browser type, device type, operating system, referring URLs, pages visited, and time spent on the Site — collected automatically through cookies and analytics tools.
• Communications: records of any correspondence if you contact us directly via phone, email, or our contact form.

2. How We Use Your Information

We use the information we collect to:

• Identify internet, TV, and home connectivity options available at your address
• Connect you with service providers or ordering pathways based on your location and preferences
• Respond to your inquiries and provide customer support
• Send service-related communications and, where permitted, promotional information
• Analyze Site usage, improve our platform, and develop new features
• Detect and prevent fraud, abuse, or unauthorized use of our Site
• Comply with applicable laws, regulations, and legal obligations

3. How We Share Your Information

We do not sell your personal information for monetary consideration. We may share your information in the following circumstances:

• Service providers: We may share your information with internet service providers or connectivity companies when you request to connect with or enroll in a service through our platform.
• Business partners and marketing partners: We may share information with partners who help us operate our platform or market our services, under contractual restrictions requiring them to protect your information.
• Service vendors: We use third-party vendors (such as analytics providers and email services) who access your information only as necessary to perform services on our behalf.
• Legal compliance: We may disclose your information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of Empiric Resource Agency LLC, our users, or others.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to operate and improve our Site, analyze traffic, and support marketing activities. Cookies are small data files stored on your browser.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our Site. We may also use third-party analytics services (such as Google Analytics) that collect information about your use of the Site.

5. Data Security

We use reasonable technical and organizational measures to protect your information, including encryption in transit (TLS) and at rest, and role-based access controls for internal systems. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain legal exceptions.
• Opt-out of marketing: Unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email, or by replying STOP to SMS messages.
• Do Not Sell / Share: See our Do Not Sell My Personal Information page.

To exercise your rights, contact us at info@wifiinternetmobile.com or (888) 383-0583.

8. California Privacy Rights (CCPA/CPRA)

California residents have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know, delete, correct, and opt out of the sale or sharing of personal information. To submit a request, contact us at info@wifiinternetmobile.com or visit our Do Not Sell My Personal Information page. We will not discriminate against you for exercising your privacy rights.

9. Nevada Privacy Rights

Nevada residents may opt out of the sale of certain personal information. To submit a request, contact us at info@wifiinternetmobile.com.

10. TCPA and Communications Consent

By submitting your phone number through our Site, you may consent to receive autodialed or prerecorded calls and text messages from WiFi Internet Mobile / Empiric Resource Agency LLC and affiliated service providers at the number provided. Consent is not a condition of purchase. Message and data rates may apply. You may opt out at any time by replying STOP or contacting us directly.

11. Children's Privacy

Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, contact us immediately and we will take steps to delete it.

12. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective" date at the top of this page. Continued use of the Site after any changes constitutes your acceptance of the updated policy. We encourage you to review this policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us: