Help Center
Frequently Asked Questions
Clear, honest answers about who we are, how our service works, and what to expect when you compare options and order through us.
Below are answers to the questions we hear most often. They cover exactly what WifiInternetMobile.com is and is not, how our free comparison service works, how we make money, and how we keep our comparisons independent.
WifiInternetMobile.com is an independent comparison and ordering-assistance service. We are not an internet service provider or wireless carrier, we do not own a network, and we are not affiliated with any provider. If you do not see your question here, we are happy to help directly.
Is WifiInternetMobile.com an internet provider?
No. WifiInternetMobile.com is an independent comparison and ordering-assistance service. We do not own a network and we do not provide internet, Wi-Fi, or mobile service. We help you compare the types of service available at your address and connect you with providers to order.
How much does it cost to use your service?
Using WifiInternetMobile.com is completely free for consumers. You only ever pay the provider you choose to order service from. We may earn a commission from some providers when you order through us, but this never changes the price you pay.
How do you make money if it's free for me?
Some providers pay us a referral commission when a customer orders service through a link or call we facilitate. This is disclosed in our Advertising Disclosure and Transparency Center. Commissions do not influence our comparisons, ratings, or recommendations — those are decided by our editorial team using documented criteria.
Are the prices and speeds you show guaranteed?
No. Plans, prices, speeds, and availability shown on our site are for general comparison only, can change at any time, and vary by address. Final pricing, promotions, terms, and availability must always be confirmed directly with the provider before you order.
How does checking availability work?
You enter your ZIP code (and optionally your address) so we can show which types of service may be available in your area. To get specific plans and confirmed pricing for your exact address, you'll be connected with a provider, who verifies availability at checkout.
Do you sell my personal information?
We do not sell your personal information for money. We share the details you submit with providers and partners only as needed to help you get service and as described in our Privacy Policy. You can exercise your privacy choices any time via our Do Not Sell My Information page.
Are you affiliated with any specific internet company?
No. We are independent and not owned by, affiliated with, endorsed by, or sponsored by any internet service provider or wireless carrier. Any brand names that appear are the property of their respective owners.
Am I obligated to order anything?
Never. Comparing options and checking availability puts you under no obligation. You're free to research, compare, and decide on your own timeline — or not order at all.
How do you keep your comparisons unbiased?
Our editorial team is kept separate from commercial relationships. Rankings and recommendations follow documented criteria — coverage, value, speed, contract terms, and customer experience — and are reviewed for accuracy. You can read the full methodology in our Transparency Center.
How can I contact a real person?
You can reach our U.S.-based support team by phone or email during business hours, or use the contact form on our Contact page. Contact details are listed in the footer of every page.
Still have questions?
Our U.S.-based support team is glad to help, with no pressure and no obligation to order. Reach out and a real person will get back to you during business hours (Mon–Fri, 8:00 AM – 8:00 PM ET).